UHB Solihull Hospital

ASDA Shirley; 19.04.2024 JH
I was recently referred on the cancer pathway after a testicular cancer scare. The appointment came through very quickly and the appointment went well. The staff really put me at ease. My problem has been getting the results as I have been told to follow up with my GP and not the hospital.

My spouse was recently a patient at Solihull Hospital. I was happy with the care received during their time in the hospital. The hospital put in place a care plan for care at home for 6 weeks. But this stopped after 4 weeks. I feel as though I have just been left with no care or support to look after my spouse.

My wife has dementia and has had to stay in Solihull hospital a number of times over the past 12 months. I have no complaints about the care and treatment provided. They cared very well for my wife. During times when she has had to stay in hospital it has been a break for me as her carer, and I have been happy to know that she is in good hands. During her most recent stay I went in daily to help dress her because the ward was very short staffed, but again the care overall was very good.

I recently visited this hospital for an MRI on my knee. My appointment was at the weekend but it was very quiet and I was seen quickly. The staff were all good.

The staff were very welcoming during my urology appointment. The receptionists and all other staff provide a good service.

The care I received during my dermatology appointment was very good. I was seen very quickly and the staff were lovely. They were very reassuring and put me at ease throughout my visit.

I was seen within 2 weeks from referral, the care was brilliant and I was not waiting long to be seen. I had a second appointment not long after for a biopsy. I was given a coffee and made to feel at ease and while the hospital was busy it wasn't noticeable. The communication I received throughout the visit was good.

I was told that there was a 4-6 month wait for an appointment at the low vision clinic when I was referred due to macular disease.

I was referred here for an appointment with a consultant which came through within a week. During this appointment I was told that I needed an MRI which was booked in for a week later. I received the results and a follow up appointment the following week which was excellent. I am very happy with the continuity of care with everything being sorted within 3 weeks. The osteoporosis care here is excellent.

Waiting 7 months for an appointment with a cardiologist still no appointments date