GPS Healthcare - Meadowside Family Health Centre
Feedback Rating
Based on 43 reviews
Leave your Feedback
Reviews (43)
Good doctors but hard to get appointments
May 7, 2024
The doctors here are very good but it is a struggle to try and get an appointment.
Prompt referral organisation
May 1, 2024
Following an appointment here I was referred to the breast clinic at Solihull Hospital and was seen promptly within 2 weeks.
Difficult to access services
April 10, 2024
Getting appointments here can be very difficult. Mental health services and continuous support are also no longer easily accessible and I am not sure what to do.
Avoid at all costs if you ever want to be seen
February 28, 2024
No compassion or common sense when you call with urgent enquiries. A very tick box approach and a triage system that doesn't work. The only way to actually get onto the triage list is to queue outside before the surgery opens at 8am, as there is no chance of getting through on the phone before the appointments are full.
Good care from the community midwife
February 20, 2024
My experience with the community midwife here was very good. The only issue is that I am seen by a different midwife each time so there is no personal relationship like I hear others have.
Can’t get an appointment
January 29, 2024
Waited on the phone for two and a half hours, two days running and still cannot get an appointment after speaking with the receptionist who was very rude.
Horrendous all round service
January 29, 2024
Nothing positive to say. Service has continued to decline since merging into GPS Healthcare. Impossible to get an appointment, rushed service if you do. No quality of care or ongoing support. Can't communicate or even get repeat prescriptions correct.
Very rude staff
December 15, 2023
The receptionist is very rude ,very difficult to visit the doctor, The receptionist is the one who decides if you are really sick or not !!!
Never had a problem with the surgery
November 1, 2023
I have never had a problem with the surgery. If I have trouble booking an appointment I ask for a call back which they always accommodate.
Everything is blamed on viral infections
October 20, 2023
The surgery is absolute rubbish. It is hard to see a doctor, and when you do they are so scared to diagnose you with anything that everything is put down to a viral infection or the flu.