Green Lane Surgery
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Based on 36 reviews
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Reviews (36)
Still unwilling to see you face to face
April 3, 2022
Receptionist asks why you want to see a Dr this can be embarrassing, also don't answer phone even when I've sat in waiting room and watched them, ask for appt to be told Dr will ring you next week!! Very reluctant to see patients face to face but expect nurses too daily. Used to be such a great surgery but has gone really down hill regarding support of patients
Best doctors around
October 2, 2021
They are thorough with you when you need help, especially doctors Thomas she is a god send with today’s awful doctors! They actually answer the phone to you and is just generally a good doctors surgery
Worst doctors
September 27, 2021
Horrible experience with them several times. Left me without medication which gave me severe side effects. Didn't seem to care. Receptionists are patronising and don't listen. Doctors call when and if they can be bothered.
Great Dr's
March 24, 2021
Always managed to speak to a Dr when needed, even in lockdown I've emailed the surgery and got reply back with a call from the Dr scheduled. Very nice reception staff always willing to help.
Mostly great
March 23, 2021
Doctors are great, and nurses too, downside reception they make a lot of mistakes. Waiting time for phones has got better. Just wish they would open up now.
Underwhelmed
March 22, 2021
2 out of 3 GP’s are good, sadly the 3rd is awful. Nursing staff are excellent. Admin staff and practice manager are dire, they make mistake after mistake. Generally it is a practice I would avoid whilst it’s being steered by an incompetent manager.