SHP - The Jacey Practice
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Based on 108 reviews
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Reviews (108)
Waiting to see the doctor and medication
August 14, 2022
Trying to get through is a nightmare, it even puts me off contacting them for medical needs. It is hard to access face to face.
Cannot get through
August 14, 2022
Positive experience except for the waiting time on the phone.
Cannot get through
August 14, 2022
It can be very frustrating to be told that there is no appointment left after waiting on the phone for more than an hour.
Waiting to see the doctor and medication
August 14, 2022
I have been with this surgery since 1976 and I have had no problems until the last couple of years. Having face to face appointment seems not to happened and the waiting time on the phone has gone worse. It looks and feels like a business to me .
No support
August 14, 2022
My husband has dementia and am his carer, the GP has never bothered to come and visit or called to ask how he is doing. Thankfully I have the council and the care service who supports us a lot.
Great care
August 14, 2022
Always positive, Drs and all support staff are all brilliant especially in these tough times.
Waiting to see the doctor and medication
August 14, 2022
Long waiting time on the phone just to see a doctor or medication.
Waiting time on the phone
August 14, 2022
This practice is convenient for me as its a walking distance from my home. The staff are great but the only thing is getting through on the phone can be a pain.
Great care
August 14, 2022
I have always found the practice excellent even under the current circumstances of covid pandemic.
Good improvement to the service
August 14, 2022
After covid the surgery was really not doing much for me until about 6 months ago when I was really poorly. I managed to get a referral and am doing well now.