SHP - The Jacey Practice

Made an appointment at 8.55am and was seen at 9.50am. I had an excellent treatment. They took their time to listen to me.

Amazing service, I always get appointment, even though there is a waiting time. Staff are really friendly and the doctors are really caring. The only downside is the appointment system, surgery seems to be busy always. Dr Dhokia is great too

I have worked all my life and I am spending money to pay for my health now or otherwise I will have to wait 3 years to get anything done. I paid for a private consultation before I was referred to the hospital. I was then told that I have to wait for 18 months before I can get a date for my surgery.

I have had no issues with assessing the GP. During the lockdown I had an infection in my bowl and I needed urgent surgery, after a while of waiting I got to see a consultant at the hospital and had an emergency surgery. The doctors have been brilliant all throughout the lockdown.

I have so much negative things to say about Jacey practice and the SHP as a whole. The waiting time is still long and I could be in a queue and still end up with no appointment.

Doctor was great, he referred me to the consultant for an urgent surgery.

I had a blood test, the service was very good, on time and the nurse was very lovely and professional.

Cant get through to speak to anyone.

Just had repeat prescription - no problem. Hasn't been ill luckily.

I had an infection and the doctor at the A&E told me to see my GP for further investigation, its been 8 weeks and am still waiting to see the doctor. I tried several times to call but the queue was always long. I had to come in at 8am and queue to see the receptionist and I finally got the appointment. The doctors are great when you see them but the problem is getting through.