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Reviews (456)

Wait times can be long

Maternity services
February 20, 2024
The staff here are very good and friendly. I have no issues with the care provided but the wait times can be long.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. Whilst we are sorry to hear that there have been some long waits we are pleased to hear that the care provided by the maternity department has been good and the staff are friendly.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Very good service in urgent treatment centre

February 20, 2024
I received very good service from the Urgent Treatment Centre. I was not waiting long to see a doctor and they were very reassuring.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are pleased to hear that you've received very good care from the Urgent Treatment Centre and that you were seen quickly.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Seen in reasonable time

Maternity services
February 20, 2024
I recently visited for a glucose test. I was seen in reasonable time and am happy with the overall wait time for an appointment.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are pleased to hear that you're happy with the care you've been receiving from the maternity department and that your appointment to have a glucose test went well and you were seen quickly.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

All went well in maternity visit

Maternity services
February 20, 2024
Everything has gone really well in my experience with the hospital's maternity service.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are pleased to hear that your experience of the maternity service has been so positive.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Very good ophthalmology care

Ophthalmology
February 19, 2024
I have had many appointments at the ophthalmology department at Solihull hospital. The service runs well, and I never have to wait long for my appointment.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are pleased to hear that your regular ophthalmology appointments go so well and you never have a long waiting time.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Excellent cardiology care

February 19, 2024
A nurse picked up an irregular heartbeat so I was referred for an ECG. My appointment at Solihull Hospital went very well. The staff were great. I now have a 6 to 8 week wait for the results.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are delighted to hear about the excellent care you've been receiving from the cardiology team and how well your appointment went.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Excellent Ophthalmology Care

Ophthalmology
February 19, 2024
The care I have received at Solihull hospital's ophthalmology department has been excellent. I nearly went blind but the treatment I have received has saved my vision. I feel like I have won the lottery. I am so very grateful, and can only thank them for their outstanding service.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are pleased to hear how good the care you received from the ophthalmology team has been and the huge difference they have made to your life.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Good MRI experience

Imaging
February 19, 2024
I attended Solihull Hospital for an MRI. It went very well, the staff were very nice. I got the results quite quickly and was told that I would need an operation within a year.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are delighted to hear about the excellent care you received attending the hospital for an MRI, that the staff were so nice and that you got the results of the scan back quickly.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Did not wait long in the UTC

February 19, 2024
I had to attend the urgent treatment centre for a bad splinter. They numbed the area and removed it. I was very happy with the service and care provided. I did not wait long to be seen and treated. Overall I was very satisfied.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are really pleased to hear how positive your experience was in the Urgent Treatment Centre and that you were seen and treated so quickly after presenting with a bad splinter.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

A good experience in the UTC

February 19, 2024
I used the urgent treatment centre at Solihull Hospital. My experience was very good, they were marvellous.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are really pleased to hear how positive your experience was receiving care in the Urgent Treatment Centre.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

UHB Solihull Hospital

Contact

01214242000

Solihull
West Midlands
B91 2JL

Location

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