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Reviews (456)

Less busy than other UHB hospitals

Outpatients
January 25, 2024
My experience of this hospital is always good. I find it much less busy than other UHB hospitals. Having additional needs means that appointments, and busy environments can be difficult for me, having appointments at Solihull hospital is less stressful and I feel more able to cope.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are pleased to hear that you're happy with the experience you've had and that you've found the environment a safe one in managing your additional needs.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Lengthy wait for referral appointment

Outpatients
January 25, 2024
Solihull hospital offer a very good service. My appointments have gone well and I have been satisfied with the care received. The only problem has been the long wait for appointment to come through after being referred by my GP months ago.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. Whilst we are sorry to hear that you have had a long wait for your appointments we are pleased to hear that the appointments themselves have gone well and you're satisfied with the care you've received.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

X-ray appointment went very well

X-ray
January 25, 2024
I was referred for an X-ray by my GP. I have had a wait of a few months, but the appointment went well, and I hope I do not wait as long for the results.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. Whilst we are sorry to hear that there was a significant wait for your x-ray appointment we are pleased to hear the appointment itself went well.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

The urgent treatment centre is excellent

January 25, 2024
I saw a doctor at the urgent treatment centre who was wonderful.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are really pleased to hear how happy you are with the care you received at the Urgent Treatment Centre.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Bring back services to this hospital!

Outpatients
January 25, 2024
This is a great hospital, with appointments well run. It is convenient to get to and the staff are wonderful. We need more services available at the hospital. Bring back services to Solihull hospital that have been taken away. Travel to and from other UHB hospitals is very inconvenient and too costly.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Staff and facilities are excellent

January 11, 2024
I was treated here for a stomach ulcer. The staff and facilities are excellent.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are really pleased to hear how happy you are with the care you've received during your treatment for a stomach ulcer.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

The staff and facilities are amazing

Outpatients
January 11, 2024
I have had a number of surgeries over here. The staff and facilities are amazing.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are really pleased to hear how happy you are with the care you've received during your surgeries and how amazing you have found the staff and facilities.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Very happy with the level of care

Outpatients
January 9, 2024
I care for my mom and have attended numerous outpatient appointments with her at Solihull Hospital. The appointments always go well, we are see in good time, and the doctors and nurses are very good. I have been very happy with the treatment and care given to my mom.
Anonymous

Reply from UHB Solihull Hospital

Dear Relative

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are delighted to hear about the care your mother has been receiving at her numerous outpatient appointments - in particular that she is always seen in good time and the doctors and nurses are very good.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Waiting over 4 years for haemorrhoidectomy

January 5, 2024
I have been waiting over 4 years for a haemorrhoidectomy. The pain and discomfort I am living in is awful. I have tried chasing up the operation without success.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you for taking the time to provide feedback about Solihull Hospital – apologies for the delayed response. We are really sorry to hear that you have had such a long wait for a haemarroidectomy and the pain and discomfort that is causing.

If you think it’s appropriate (and in particular you are still waiting) we are keen to listen to your concerns in more detail and to try to help if there are any outstanding issues or things we can learn from. If you are happy to do this please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Waiting over 4 years for surgery

January 5, 2024
I have been waiting over 4 years now for carpel tunnel surgery. It is a struggle living with the condition and I struggle in my day to day life. I have not been given a clear indication of how much longer I will be waiting.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you for taking the time to provide feedback about Solihull Hospital – apologies for the delayed response. We are really sorry to hear that you have had such a long wait for Carpal tunnel surgery and the impact it is having on your life.

If you think it’s appropriate (and in particular if you are still waiting) we are keen to listen to your concerns in more detail and to try to help if there are any outstanding issues or things we can learn from. If you are happy to do this please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

UHB Solihull Hospital

Contact

01214242000

Solihull
West Midlands
B91 2JL

Location

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