UHB Heartlands Hospital
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Reviews (389)
Wonderful care on Ward 28
April 15, 2024
My husband has been very well cared for on Ward 28 at Heartlands hospital. Every test possible was carried out but so far they have been unable to make a diagnosis. The staff are very kind and attentive to my husband and have ensured that he remains comfortable. The level of care and support has been outstanding.
A good experience with the endocrine team
April 15, 2024
My experience with the endocrine team at Heartlands Hospital has been very good. I have been under their care for a number of years and have no complaints.
A good experience of physiotherapy treatment
April 15, 2024
I have been very satisfied with the treatment I have received from the physiotherapy team at Heartlands Hospital.
Excellent diabetes care
April 15, 2024
I have been under the care of Heartlands Hospital for the past 6 years. I have been cared for by the diabetes team, who have been very good.
A friendly and professional service
April 11, 2024
My experience was very good. I found the staff very friendly and professional. I was brought in by ambulance for emergency treatment. Treatment was administered quickly and the staff were great. They really looked after my relatives and reassured them that I would be ok.
The staff are fabulous but the parking is not
April 11, 2024
I am happy with the service, treatment and care. The staff are fabulous and I have been well cared for at appointments. The only problem I have is the parking, its very hard to find a space.
5 hour wait in the medical assessment unit
April 11, 2024
I had a 5 hour wait to be seen on the medical assessment unit. A number of tests were carried out including a CT Scan and x-ray. My canula was pulled out in the corridor which I did not think was great practice. On the whole my experience was okay and would have been better if the waiting times were not so long.
12 hour wait in a dirty department
April 11, 2024
I attended A&E at Heartlands Hospital but was quickly redirected to the Badger Clinic. There I had an awful experience. The department was dirty with rubbish everywhere. After a 12 hour wait, the staff did nothing and I was given painkillers and sent home.
A long wait for blood tests
April 11, 2024
The service is very slow. I came to the hospital for a blood test and was waiting for over an hour.
The parking lets down this hospital
April 11, 2024
The only negative point about this hospital is the parking. I have a disabled parking badge but it's not very easy to get a space to park. The spaces are always full. On occasion it takes me over half an hour to find a parking space.