UHB Heartlands Hospital

I visited this hospital for a chest X-ray. I was waiting a long time for the results and had to chase this issue with my GP in order to eventually receive them.

I contacted this Hospital after being recommended to do so by my GP. I was told that I would receive a call back from the prostate team but I never did. I eventually received an appointment letter but this appointment was later changed to a telephone call and eventually cancelled. I was then told that I had been given an appointment at the QE but if I could not attend at the scheduled time I would have to wait to be referred again.

I visited the vascular services department for a CT scan and I was not happy with the follow up from this service. I was given a telephone appointment with the consultant secretary who gave me nothing official to show the results of the scan. I am now having to wait for them to communicate with the orthopaedic surgeon so that I can receive a knee surgery which was delayed by these vascular issues.

During my recent visit to A&E it was very busy and there was a very long wait to be seen. Luckily after 45 minutes I was able to tell the doctor that I was there for my heart and I was sent through to urgent care.

I cannot fault the care provided by the cancer services department. I have visited for chemotherapy tablet and immunotherapy and every time the staff and doctors have been brilliant.

I have been waiting for over 6 months to see an urgent consultant in gynecology.

I visited Heartlands Hospital 6 months ago to see a respiratory consultant about a condition which is restricting my breathing. I was told there was nothing that could be done and I have not been able to get a face to face appointment since. I have been offered phone appointments but I feel that I need to see someone in person due to the severity of this condition.

I recently attended a number of appointments here as part of an ongoing prostate cancer investigation. I am very happy with this service, the doctors and nurses have been great.

I went to see a consultant for an enlarged, painful vein. I was told that there was no funding for the operation unless it became ulcerated and was then discharged against my will.

I visit for injections every 10 months. Care from this service has always been good and I get free parking with my blue badge.