SHP - Grove Surgery
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Based on 140 reviews
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Reviews (140)
Great GP surgery
February 20, 2023
Very impressed with everyone here, especially the receptionist staff. I got my blood test within 24 hours of missing my initial appointment.
Good improvement to accessing GP
February 20, 2023
It can be difficult to make a non urgent appointment but once I got through the system, Dr Gilafoyle was very good.
Maternity care support
February 20, 2023
I have been receiving a great maternity support from my GP surgery. The midwife is very nice, my doctor is making sure I get all the support I need. In all, everything is going well.
Great care for my mental health
February 20, 2023
I have received a good support for my mental health from the nurses.
Access to appointment improved
February 20, 2023
Phone service has improved, SHP doctors are very good including all the nurses.
Great Doctors
February 17, 2023
The service are great once I am able to get through or when I get any appointment. The doctors here are very caring and understanding. The receptionist lady is also very kind.
Blood test services is pleasant
February 15, 2023
I am very happy with the nurse who did my blood test. Usually I will be left with bruises but recently it has been pleasant and super quick.
Quality of service
February 15, 2023
I have been using this surgery for almost 3 years and I can say that I find it easy to access.
Missing appointments on patient access
February 15, 2023
Very hard to get appointment, and you get through, there are no appointment left. Missing booking on patients access.
Improvement to appointment time
February 15, 2023
I made an appointment to see GP over the phone. I understood the appointment was on the same day as the phone call, but when I went to the surgery the appointment was for another day on the following week.