SHP - Grove Surgery
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Based on 136 reviews
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Reviews (136)
Good improvement
March 31, 2023
Always caring and attentive to me. Doctors here are professionally great and I appreciate them all.
Very accommodating of extra assistance needs
March 31, 2023
My experience of the surgery is very good. I have no difficulty getting an appointment. I am unable to use the phone lines to book appointments due to a hearing impairment. The staff understand this and I am able to attend in person to book appointments. The staff are always friendly and helpful and the doctors are great.
Great service despite language barriers
March 31, 2023
I have had no difficulties accessing a GP despite language barriers. The surgery has been very good.
Hard to see a GP
March 30, 2023
There are never any GP's available to see you, they try and send you to an alternative surgery which is totally inconvenient because of the distance. Its closer for me to go to the hospital.
Difficult to access face to face appointment
February 20, 2023
Very difficult to get face to face GP appointment. I am told to phone first in order to get face to face appointment but the phone lines are busy from 8am and I wait in a queue to then be told that there are no appointment for the day. It is very frustrating.
Friendly and efficient
February 20, 2023
Everything from appointment, prescription, blood test and seeing the doctor has been great. The receptionist staff are friendly and helpful.
Great GP surgery
February 20, 2023
Very impressed with everyone here, especially the receptionist staff. I got my blood test within 24 hours of missing my initial appointment.
Good improvement to accessing GP
February 20, 2023
It can be difficult to make a non urgent appointment but once I got through the system, Dr Gilafoyle was very good.
Maternity care support
February 20, 2023
I have been receiving a great maternity support from my GP surgery. The midwife is very nice, my doctor is making sure I get all the support I need. In all, everything is going well.
Great care for my mental health
February 20, 2023
I have received a good support for my mental health from the nurses.